Policies

Welcome to Aladdin Catering at Waukesha County Technical College

We believe that every meeting or gathering can be more memorable and more effective when paired with something great to eat. Our dedicated event experts can help you select the perfect breakfast menu for a quarterly meeting or celebrate a milestone with seasonal fare.

Should you desire a customized menu, we will be happy to create something unique to your needs.

One of our commitments is to provide world-class catering at every level. We are creative, innovative and responsive to every catering client and guest we serve.

General Information

Arranging and Reserving a Date

We are pleased to provide a wide range of food and beverage options. We request that all catering menu orders be placed at least 48 hours prior to your event to ensure we have the necessary items needed. If you are unable to give us 48 hour notice we will be happy to provide you with catering service but we may need to substitute some items due to availability.

Please note that for larger events we need as much notice as possible to make it a success for you. Even if the date or guest count of your event is only tentative, please notify us of your special event so that we can make preliminary plans to ensure a memorable occasion.

There is a $35 dollar minimum for catering orders.

Changing or Cancelling an Event

All cancellations or changes must take place at least two business days before your function. If you do not contact us with a final count within the two business days allowed, we will prepare for the estimated number and charge accordingly. We will always try our best to accommodate your last minute requests. If you cancel or change an event after the deadline, we reserve the right to charge a cancellation fee or partial/full payment of the order if costs have been incurred prior to notice of cancellation.

Delivery Fees & Pickup

There are no delivery fees for catering services held on the WCTC campus. Deliveries outside the WCTC campus will be subject to a service charge based on order and location.

Contact us if you would like to arrange pick up of your catering order. Pick up location is the Hub Café located in the C Building.

Extra Staffing for Larger Events

To ensure that your event is successful, larger groups and complex menus may require wait staff or other additional labor. Our catering department will inform you of such occasions and any additional costs that may be incurred.

Client Responsibilities

To ensure catering set up is competed on time, clients are responsible for reserving room and/or event space. All room and/or event space preparations are to be made by client (tables, chairs and other space needs) through the appropriate WCTC channels. Any arrangements not made by client - left to or requested of our catering services – will be subject to additional service charges.

Payment

Catered functions will be billed after they occur and invoice is finalized. A 50% down payment may be required for outside groups. Payment types include WCTC Departmental Account Code and Credit Cards. If group is tax exempt, it needs to be noted on your account. There will be local sales tax added to all non-exempt customer’s orders.

Special Arrangements

Linen, centerpieces, floral arrangements, special decor and other custom services are available upon request at an additional charge. Please contact the catering department for details on how we can customize your event.

Food Leftover/Removal Policy

Food safety and the safety of your guests is paramount to Aladdin. It is recommended that perishable foods be consumed at the time of your event and potentially hazardous foods will be discarded. Aladdin will not be held liable for clients who do not follow our food safety guidelines.